L1 Support - Team Lead; UAE National
Job Description & How to Apply Below
Overview
L1 Support - Team Lead (UAE National only) at Dicetek LLC. We are seeking a dynamic and experienced L1 Support Team Lead for our Call Center. The ideal candidate will be responsible for overseeing the day-to-day operations of the L1 support team, ensuring timely and efficient resolution of customer inquiries, technical issues, and service requests. This role requires strong leadership skills, technical knowledge, and the ability to manage a team in a fast-paced call center environment.
Responsibilities- Oversee day-to-day operations of the L1 support team in a call center
- Ensure timely and efficient resolution of customer inquiries, technical issues, and service requests
- Strong leadership skills
- Technical knowledge
- Ability to manage a team in a fast-paced call center environment
- Contract
- Information Technology
- IT Services and IT Consulting
- Abu Dhabi, United Arab Emirates
Dicetek LLC
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