Security Sales Account Manager

Job Purpose

Role is to act as the translation layer between an organization’s cyber security needs, business strategy and technology. In practice, this means we work closely with our clients to assess their needs, chart their cyber security and digital transformation roadmaps, provide integrated solutions end-to-end, and support them in managing their digital assets to make them resilient and create sustainable competitive advantage.

Responsibilities

Business Development

• Identify new sales opportunities and target markets, and make initial customer contact.
• Understand customer needs and formulate collaborative proposals with solutions, justifications and expected results.

Sales Management

• Ensure that the content within any proposal or contract is technically and financially valid with proper margins, payment terms and delivery time frames.
• Review closed/lost sales, share “Lessons Learnt” and use to improve next deal.
• Provide regular sales reports by analyzing and summarizing information on all account activity, including status and call reports, and maintain customers’ records.

Client Consulting

• Build and nurture positive working relationships with clients with the intention to exceed client expectations.
• Ensure high post‑sales satisfaction that enables repeat business with customers.
• Ensure customers are billed on time and payments received.

Contract Management

• Manage service contract renewals and ensure contracts due are analyzed for possible value‑added services.
• Liaise with Transportation Market Solutions Center (MSC) team for market feedback and trends.

AOR (Any Other Responsibilities)

• Any other responsibilities as required by the Line Manager.

Qualifications Skills/Certifications (Technical & Non‑Technical)

• Technical competence and understanding of security, software, hardware, networks, etc.
• Motivated, goal‑oriented, and a skilled negotiator.
• Ability to handle stressful situations, pressures and deadlines.
• Proven ability to engage with and align senior executives, CISO etc.
• Ability to work effectively with a wide range of individuals including stakeholders from internal audit, compliance and business units.

Minimum Work Experience

• 6 to 7 years relevant experience.
• Minimum 4 years of sales experience with leading IT System Integrators in the region in the cyber security sector.

Education

Bachelors in any field.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Computer and Network Security

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