Learning Associate

Learning Associate

Location:

Amazon Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

The Learning Associate works with the Country L&D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground‑level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date.

The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.

• Coordinate and facilitate all training related programs (up to 50 members per session).
• Track performance, including learning curves and quality, and implement appropriate performance improvement initiatives.
• Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects.
• Create training documents using software such as Articulate 360, Photoshop, and video editing to design effective training content.
• Execute plans to close gaps in the developmental needs for individuals and groups.
• Partner with program managers and leadership teams to update training documents, implement process changes and ensure site adoption of process changes.
• Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.

• Experience with written and verbal communication and presentation.
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook).

• Experience managing multiple projects, prioritizing, planning, and managing time.
• Previous experience as a trainer, prior training, teaching or presentation experience.
• Willingness to work in different areas as required by training needs.

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Job : A3148176