UX Mid-Senior Creative Technologist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Kyndryl has a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co‑create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses.

We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it.

A Creative Technologist bridges the gap between design vision and engineering execution, using experimentation to solve problems in new and novel ways. This role combines technical expertise with human‑centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life.

• Collaborate with designers, engineers, and stakeholders to shape technical concepts aligned to human‑centered design.
• Rapidly prototype interactive, testable experiences to drive alignment, learning, and value.
• Apply emerging technologies to business challenges, including AI / ML / GenAI, IoT, and immersive interfaces.
• Lead feasibility analysis and ethical review of technology choices.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• You have 5+ years in creative technology, innovation labs, or similar roles, and a strong portfolio of concept‑to‑prototype projects.
• You bridge human‑centered design and engineering fluently — understanding both creative intent and technical depth.
• You can comfortably discuss feasibility, data integration, and AI / ML applications within design.
• You thrive in collaborative, co‑creation environments with clients and multidisciplinary teams.
• You communicate clearly, think systemically, and enjoy turning abstract ideas into something people can touch and feel.
• You’re experienced with rapid prototyping, UX experimentation, and tools like Figma, Figma Make, MiroAI, React, or Unity.
• Leveraging AI tools and data strategies with awareness of equity, bias, and transparency.
• Ability to translate prototypes and technical insights into compelling narratives.
• Assessment of design’s technical feasibility, system integration, and implementation pathways.
• Bachelor’s Degree in a relevant field (or equivalent demonstrable portfolio of work).

• Vertical domain experience, finance, retail, healthcare, industrial.
• Experience in both enterprise and agency environments.
• Knowledge and experience in IT infrastructure, architecture, and platform capabilities.
• Background in behavioral science, change management, or design research.
• Applied or academic experience with data science, AI / ML, or HCI.
• Advanced degree or certification in design, HCI, computer science, or related fields (MDM, MDes, MFA, or equivalent) is a plus.

#AgenticAI

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single‑handily :
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide…