F&B Technical Writer — SOPs & Recipes

The Role (Summary)

We’re hiring a Technical Writer / Documentation Lead to own and build our documentation library:
SOPs, recipe specs, batch sheets, checklists, food safety records, and training-ready content
. You’ll work closely with Operations, R&D, QA/Food Safety, and Training to capture “how we do things” and turn it into clear, practical, version-controlled documents that teams actually use.

• Lead the end-to-end creation of an organized SOP + recipe documentation system (structure, templates, naming, versioning, approvals).
• Convert real operations into clear documentation by shadowing teams
  , interviewing SMEs, and mapping workflows (CPU/central kitchen + outlets).
• Write and maintain:
• SOPs / Work Instructions (step-by-step, tools, timings, safety, QC points)
• Recipe specification sheets (grams, yields, method, assembly, holding, reheating, plating, photos)
• Production/batch sheets and prep lists
• Opening/closing procedures, cleaning schedules, maintenance checklists, logs
• Embed HACCP / food safety thinking into documents (hazards, CCPs, critical limits, monitoring, corrective actions, verification, recordkeeping).
• Ensure documents are simple, visual, and operational (quick-read formats, flowcharts, photos, check boxes).
• Maintain a review cycle
  : keep content current as menus/processes change; manage revisions and distribution so outlets always have the latest version.
• Support Training by converting SOPs into LMS-ready content (micro-lessons, assessments, sign-offs).

• Strong writing/editing skills in clear, simple English (operations-ready, not “corporate”).
• Ability to translate messy real-world workflows into structured, consistent documentation.
• High attention to detail and strong organizational skills (version control, document governance).

• Knowledge of HACCP
  , food safety systems, audits, and compliance documentation.
• Arabic is a plus.

• Comfortable with Google Docs/Sheets (or MS Office).
• Bonus:
  Canva/Figma/Lucidchart, Notion/Confluence, LMS tools (or similar).
• Hands-on, collaborative, and able to push work forward independently.

Not Applicable

Full-time

• Writing/Editing
• Food and Beverage Services