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Job Description & How to Apply Below
Job Description Summary
DC & IT Support position works under the supervision of IT & DC Manager. He/she is responsible for supporting the IT department in all day-to-day IT & DC-related activities.
Job ResponsibilitiesThe position will involve the following areas of responsibility:
Document Control- Maintain quality control of documents across the business
- Control and Record Incoming and Outgoing documents as per the established process
- Management of Document Revisions
- Active role in project documentation delivery
- Develop Templates where applicable and their revision continuity
- Maintain confidentiality regarding sensitive documents and digital signatures
- Establish and maintain record retention timelines
- Prepare/compose official communication through letters and emails
- Ensure company licenses and supporting documents are maintained and updated across subscription portals
- Log and manage Project Archives
- Monitor and review daily digital file transactions across active projects, and elevate for corrective treatment measures where necessary
- Assist the Business Development Team in recording Project Proposals, Notifications, and content distribution
- Scanning of incoming data for malware and threats before recording on distribution servers
- Must have expertise in working with Document Management systems such as SharePoint and Collaboration platforms such as Aconex 2
2)
- Proactive maintenance of Hyper-V virtual server environment
- Technical expertise in handling HP Servers
- Management of Security Framework Firewall, End-point security
- Management of Disaster Recovery solutions
2)
- Knowledge in providing technical support in AEC/BIM Industry
- Technical support of Microsoft and MAC environment
- Technical support of Autodesk products
- Technical Support on WAN/LAN and Wi-Fi networking environments
- Logging and processing support calls
- Investigating, diagnosing, and solving computer software and hardware faults
- Installing and configuring computer hardware, software, multi-function, and handheld devices
- Technical support of Microsoft 365 cloud platform
- Creating purchase requisitions for IT hardware/software
- Maintaining records of software licenses and renewals
- Management of New User and User exit IT protocols
- Analyses and deployment of software upgrade and security patches
- Awareness of PABX systems, Access Control, and CCTV systems
- Management of Company subscriptions on Authority portals
- Escalate IT Support cases to the IT manager where necessary
- Must exhibit a positive/professional attitude, ability to work independently and with a team
- Ability to perform work accurately and thoroughly with great attention to detail
- Ability to organize and utilize time to complete work within given deadlines
- Ability to adapt to changes in the workplace and priorities easily
- Ability to learn new document and project management systems
- Minimum Experience 2-3 Years (AEC Industry preferred)
- Minimum Qualification:
Bachelor's Degree. A Degree in Computer Sciences is preferred
6 Months (Extendable)
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