Manager UX UI Design
Company: TALENTMATE
Location:
Abu Dhabi, United Arab Emirates
Manager UX is a specialist design resource driving collaboration with EAG departments and Innovation partners to create human‑centered experiences integrating user feedback, business priorities, and metrics across ground, inflight, and digital platforms such as IFE, Mobile App, , Cargo, and crew apps.
Accountabilities:
- Responsible for leading the effective design and specification of user interfaces and information architecture using participatory and iterative design techniques, including observational studies, customer interviews, usability testing, and other forms of empathy building and requirements.
- Leads complex initiatives, helping the team to produce personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications that show how our digital products enhance and fit within the context of an overall experience and user ecosystems.
- Understands areas of specialization within the greater experience design and product development landscape, including but not limited to design and prototyping tools such as Adobe CS, XD, Sketch, InVision, and Abstract.
- Stays abreast of the fast‑moving human‑centered design space, identifies the latest market developments, and synthesizes competitive research insights into new product development.
- Supports the governance of, and plays an active role in shaping, Etihad’s end‑to‑end digital strategy; evolving in line with our 5‑year plan.
- Works with the Digital, Tech, Analytics, and Guest Experience teams, and creates and supports business cases to drive digital product/service enhancements and recommendations.
Education & Experience:
- 5+ years minimum experience in a customer‑centric ‘agile’ organization.
- Bachelor’s degree (Master’s or advanced degree preferred) in Design (e.g., interaction, product, industrial), Human‑Computer Interaction (HCI), Computer Science (CS) or a related field, or equivalent practical experience is required.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly became one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.
All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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Job Details
- Role Level: Mid‑Level
- Work Type:
Full‑Time - Country:
United Arab Emirates - City:
Abu Dhabi - Company Website:
- Job Function:
Information Technology (IT) - Industry: Airlines and Aviation
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