Barista Supervisor

The Pool Bar Barista is responsible for preparing and serving high-quality coffee, espresso-based beverages, and a variety of cold and hot drinks at the pool bar. The role involves delivering excellent guest service, maintaining a clean and organized workstation, and contributing to a relaxed and enjoyable poolside atmosphere. The barista also assists with serving light snacks, supporting the beverage team, and ensuring guest satisfaction in a fast-paced outdoor environment.

Beverage Preparation and Service:

• Prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, iced coffees, and specialty beverages.
• Operate professional espresso machines, grinders, and brewing equipment with proper technique.
• Serve cold drinks, smoothies, juices, mocktails, and bottled beverages as per menu and guest preference.
• Ensure consistency in quality, presentation, and taste in every drink served.
• Provide recommendations and upsell specialty beverages or promotions to guests.

Guest Interaction and Service:

• Greet guests courteously, take drink and snack orders, and ensure timely delivery.
• Maintain a friendly, approachable, and professional attitude at all times.
• Handle guest requests, preferences, and complaints professionally and promptly.
• Ensure all guest areas at the pool bar are tidy, welcoming, and service-ready.

Hygiene and Cleanliness:

• Keep the barista station and pool bar clean, sanitized, and organized at all times.
• Follow food safety and hygiene standards for beverage handling and preparation.
• Ensure utensils, machines, and tools are cleaned and stored correctly after each shift.
• Maintain a neat personal appearance, in line with hotel grooming standards.

Stock and Inventory:

• Monitor stock levels of coffee, milk, syrups, disposables, and other bar items.
• Assist in receiving and organizing beverage supplies and deliveries.
• Inform the supervisor of low stock or equipment maintenance needs.
• Ensure correct storage and rotation of ingredients to avoid waste.

Pool Area Support:

• Support the poolside service team during busy periods by assisting with tray service or light food handling.
• Clear and reset poolside tables and bar counters when needed.
• Ensure all equipment (blenders, fridges, espresso machines) are in good working condition.
• Assist during pool bar events or themed service days as directed.