Bartender

Join to apply for the Bartender role at Rosewood Abu Dhabi
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Take orders, prepare and serve alcoholic and non‑alcoholic beverages to guests courteously and efficiently according to hotel specifications. Maintain stock, supplies and cleanliness of the bar and equipment.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of service requirements for assigned function:
• Liquor brands, beers and non‑alcoholic beverages ordered.
• Particular characteristics/description of wines or champagnes ordered.
• Prices for specified bar selections.
• Designated glassware, ingredients, preparation method and garnishes required.
• Group name, type of function and expected attendance.
• Scheduled hours of service.
• Special requests or arrangements.
• Location of bar in function room.
• Order of service.
• V.I.P.s.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Check quality and set up designated bar stock and supplies by using a checklist.
• Requisition all necessary supplies.
• Transport supplies from storeroom to bar set‑up area.
• Stock ice.
• Prepare garnishes.
• Stock glassware and paper supplies.
• Prepare mixes.
• Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.).
• Check condition and cleanliness of blender, shaker and other tools.
• Check temperature of refrigeration units.
• Transport bar unit with all supplies and equipment to assigned function area and set up in specified location in accordance with departmental standards.
• Ensure security of all bar supplies in function area.
• Greet guests and take their orders, utilizing suggestive/upselling techniques.
• Prepare all drink orders for guests according to specified recipes.
• Provide club service for designated beverages.
• Serve drinks to guests in accordance with departmental standards.
• Collect drink tickets where specified.
• Issue, open and serve wine or champagne bottles; collect payment or tickets where specified.
• Anticipate guests' needs, respond promptly and acknowledge guests even when busy.
• Maintain positive guest relations.
• Be familiar with all hotel services, features and local attractions or activities to respond accurately to any guest inquiry.
• Handle guest complaints following the six‑step procedures and ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of bartop, tables and service areas.
• Replace ashtrays with two butts and clean ashtray by using capping method.
• Remove soiled wares from bartop and tables and place in designated area.
• Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
• Ensure proper authorization for additional payments as required prior to replenishing.
• Clearly communicate last call at designated closing time to guests, Captain and Waiters.
• Transport bar unit with all supplies and equipment from function area to designated area and break down the bar in accordance with departmental procedures.
• Prepare consumption report promptly according to specified procedures.
• Present guest check and process payment. Adhere to all cash handling and credit policies and procedures.
• Legibly document designated items on the spill sheet.
• Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Properly store all reusable goods in designated areas.
• Empty and drain ice bin; clean sink.
• Wipe clean all surfaces of bar; clean all bar equipment and tools.
• Wipe down all bottles and surfaces.
• Secure all liquors, beers, wines, coolers, cabinets and storage areas.
• Complete all closing reports in the P.O.S. system.
• Count bank at end of shift; complete designated cashier reports and drop receipts; secure bank.
• To maintain and comply with brand and LQA standards.
• To continuously support the direct…