Department Manager – Women's -to-Wear | Tryano

Position: Department Manager – Women's Ready-to-Wear | Tryano
INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You'll Be Doing

We are looking for a passionate, commercially driven and client-centric Department Manager – Women's Ready-to-Wear to join our team at Tryano.

This is an exciting opportunity for an experienced luxury retail leader who thrives on the shop floor, leads by example and knows how to inspire teams to deliver exceptional client experiences.

Responsibilities

• Lead, coach and inspire a team of Fashion Consultants, driving a culture of high performance and accountability.
• Maintain a strong presence on the shop floor, leading by example and actively supporting the team in delivering exceptional service.
• Drive positive change by challenging existing ways of working, encouraging proactive client engagement and empowering the team to exceed expectations.
• Identify development opportunities, provide ongoing coaching and ensure consistent service and performance standards.
• Champion a client-first approach, ensuring every interaction reflects the highest standards of luxury service.
• Drive sales performance, conversion and client loyalty through proactive engagement and relationship building.
• Analyze sales reports, monitor KPIs and identify commercial opportunities to improve departmental performance.
• Proactively address day-to-day commercial challenges and implement practical solutions to drive results.
• Partner closely with Buying and Visual Merchandising teams to optimize product assortment, stock movement and presentation.
• Gather insights from clients and the sales team, providing valuable feedback to Buyers to support commercial decisions.
• Oversee daily department operations, ensuring operational excellence and a seamless client experience.

What You’ll Need To Succeed

• Proven experience in a Department Manager or…