Logistics Field Representative

Job Description:

Airbus International Services (AIS) is a subsidiary wholly owned by Airbus Helicopters, the world-leading rotorcraft manufacturer. AIS is based in Dublin, Ireland.

Established in 2010, Airbus International Services has been supporting Airbus Helicopters, Airbus Commercial, Airbus Defence & Space, ATR and Satair, with high quality services delivered by experienced and highly skilled professionals deployed worldwide (50+ countries).

AIS has three business lines, dedicated to supporting our groupwide customers:

• Helicopter Technical Operations supporting Airbus Helicopters;

• Aircrew Assistance supporting Airbus Helicopters and ATR;

• Airplane Operations supporting Airbus Commercial, Airbus Defence and Space, ATR, Satair;

AIS’s Technical Support activity offers versatile and innovative solutions to our customers regulatory and business needs. Our strong customer-focused ethic coupled with our reactivity and flexibility will help our customers excel.

Our services are provided exclusively to Airbus Group entities and affiliates.

We’re seeking a dedicated and proactive Logistics Field Representative (LFR) to join our Helicopters Operations Department in various locations worldwide.

In this critical global role, you will be the cornerstone of our on-site logistics operations, ensuring seamless support for our customers. You’ll be instrumental in managing the flow of critical components, maintaining impeccable inventory control, and acting as a vital link between Airbus International Services and our valued clients. If you possess a keen eye for detail, a commitment to safety, and a strong customer‑centric approach, this is an excellent opportunity to contribute to the efficiency and success of global aerospace operations.

As a Logistics Field Representative, your responsibilities will include, but may be adapted based on mission and customer needs:

• Customer Focal Point:

  • Act as the primary local point of contact for logistics matters, fostering strong day‑to‑day relationships.

  • Maintain a professional, proactive, and positive demeanor and communication style.

  • Address customer inquiries efficiently or redirect them to the appropriate specialist if outside the logistics scope.

  • Working alongside our WHK and technical team on site

• Airbus Ambassador:

  • Uphold and promote Airbus's core values to our customers.

  • Champion Airbus's processes and services, ensuring best practices are followed.

• Quality & Safety Assurance:

  • Strictly adhere to all relevant procedures, quality, and safety standards and regulations (both global aviation and local).

  • Verify airworthiness at the logistics level, including checking relevant documents (e.g., EASA Form 1, Certificate of Conformance).

  • Conduct regular checks of the working environment for safety hazards.

  • Apply human factors and Foreign Object Debris (FOD) prevention principles.

  • Maintain awareness and apply Dangerous Goods regulations and principles.

• Logistics Flow Management:

  • Initiate and track the replenishment of consumed non‑repairable parts and the provisioning of necessary Standard Hardware Materials and Raw Materials.

  • Manage the induction of Support Products into the repair and overhaul flow.

  • Support activities such as Parts Operating Lease (POL) management and tool/equipment handling as per industry processes.

  • Ensure meticulous archiving of all documents related to spares and repair parts (both physical and electronic).

• Part Availability & Planning:

  • Ensure the timely availability of Support Products (new, repaired, or overhauled) as requested by the End User.

  • Provide critical input and key information to inform industry forecasting (through close collaboration with End User's local representatives, planned missions, maintenance schedules, and consumption profiles).

• Warehouse Activity Supervision:

  • Manage and accurately record all inbound and outbound stock movements.

  • Perform regular reconciliation of physical inventories.

  • Synchronize activities of Warehouse Keepers (when applicable), including dispatching responsibilities.

  • Foster effective communication with the customer and promote team spirit.

  • Coordinate efficiently for deliveries and picking.

• Transport Coordination:

  • Se…