Frontline Assistant | Part time | Registration Service: Frontline Assistant

Position: Frontline Assistant | Part time | Registration Service: Frontline Assistant |

Salary £25,185 - £25,989 per annum |Permanent, Part time | 22.2 hours per week | Registration Service:
Frontline Assistant | Accrington, Lancashire

Join Our Team as a Registration Officer at Lancashire County Council!

Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Frontline Assistant!

What you'll be doing:

As a Frontline Assistant working at Accrington Registration Office, you will provide clerical, administrative and technical support relating to all aspects of the Lancashire Registration Service. This is a permanent role, and you will work 22 hours per week.

Our service:

The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.

Your new role:

We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision.

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, including:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case‑by‑case basis).
• Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
• Fantastic development and career opportunities.

How to apply:

If you would like an informal discussion or any further information, please contact Claire Hallett on

Details about the registration service can be found here Births, marriages, civil partnerships and deaths - Lancashire County Council

Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification (see attached).

We reserve the right to close a vacancy early and before the closing date if we receive sufficient applications.

Job description and person specification

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