Senior HR Manager, Supply Chain Europe

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

The Senior HR Manager will provide HRBP support and guidance to the Differentiating Markets Supply Chain organisation. Managing a team of four HR Generalists, this role will focus on the delivery of HR services to our Supply Chain colleagues based in UK, Ireland, Belgium, Netherlands, Nordics, Spain & Portugal. This population will include Supply Chain colleagues who are office, field and plant based, circa 1270 employees in 8 countries.

The role will focus on key HR activities including strategic workforce planning, talent management, employee wellbeing & engagement programmes whilst also ensuring day to day operational HR support is provided to our people managers and employees.

This role will support and lead HR transformational programs across our Differentiating Markets Supply Chain organisation.

• Partner with business leaders and HR Business Partners (HRBPs) to develop and implement people and organizational strategies that enhance business performance.
• Act as a key point of contact for all employees regarding HR queries, ensuring timely resolution and, where necessary, direct interaction with HR Operations teams.
• Build strong relationships with leadership teams, providing coaching and advice on people‑related matters to influence decision‑making and promote employee engagement.
• Oversee the entire employee lifecycle, from talent acquisition to retirement, ensuring adherence to HR policies and collaboration with the wider HR team for seamless processes.
• Lead the implementation of organizational design initiatives, including workforce planning, talent management, and succession planning, to support business objectives.
• Proactively manage and resolve employee relations issues by conducting thorough investigations and driving cases to resolution, maintaining compliance and mitigating risks.
• Coach and mentor a team of HR professionals, driving development and ensuring the team consistently meets organizational goals and HR best practices.
• Monitor the effectiveness of HR initiatives and programs, ensuring alignment with broader business strategies and recommending improvements where necessary.

• Act as HR Business Partner to our senior European Supply Chain Leadership team in the Differentiating Markets team (1 VP & 3 Directors).
• Manage a team of four HR Generalists to deliver pro‑active HR Service Delivery to our twenty three CHEP owned plants & OSS sites, based in UK, Ireland, Belgium, Netherlands & Spain.
• Lead and implement HR transformational programs across our Differentiating Markets Supply Chain organisation including the digitlisation of our plant network, implementation of Kronos/UKG Pro and our Women in Plant program.
• Active leadership of Employee and Labour Relations across our Differentiating Markets Supply Chain plant network. Working closely with local country HR Managers in France, UK, Ireland, Belgium, Netherlands & Spain to align strategy and implementation of labour agreements with Unions and Workers Councils.
• Work with Differentiating Markets Supply Chain Leaders to create a strategic plan for pay negotiations with internal and external union, W/C bodies.
• Provide support, coaching and advice to the HR Generalists on ER/LR case management to minimise risk to the business. Be point of…