Customer Experience Specialist — Order & Care Advocate

A leading customer services firm in Kuwait seeks a Customer Experience Specialist to manage customer inquiries and enhance overall service delivery. The role requires a Bachelor’s degree and 1-3 years of experience in customer service or order management. Responsibilities include ensuring order accuracy, monitoring customer needs, and efficiently resolving complaints. Ideal candidates possess excellent communication skills and a strong customer service orientation, with the ability to multitask effectively and collaborate across teams.
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