Business Analyst

Major responsibilities –

• Conduct secondary research and reports of different kinds.

• Perform functionality validation of the solution and check whether all functionalities are successfully implemented.

• Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner.

• Learn the internal business applications, their structure, functionality and technology in detail

• Assist in training procedures and documentation for end users.

• Effectively interact with other members of the team.

• Other duties as assigned.

Necessary Skills –

• Ability to multitask by working with multiple initiatives

• Social media and tech-savvy

• Able to interact with IT and business customers to elicit requirements

• Able to do impact and gap analysis

• Excellent written and verbal communication skills to ensure the highest level of customer satisfaction

• Strong attention to detail

• Logical mind with keen analytical skills

• Clear and concise communicator, in both written and verbal

• Organized and efficient with dedication and hard work

• Ability to respond well under pressure

• Strong interpersonal skills.

• Experience as a Business Analyst or Analyst will be an added advantage

• Geo-political acumen would be a good to have