Store Associate, Wine and Beyond
Listed on 2025-12-30
-
Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Store Associate, Wine and Beyond Airdrie
We are seeking friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Wine and Beyond store in Airdrie, AB.
About SNDLSNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada.
AboutWine and Beyond
Wine and Beyond is a great place to work, with a friendly atmosphere. We provide our customers with a vast selection of specialty liquors, beers and wines. Each person at Wine and Beyond plays an important role in our Company’s success. We promote a team atmosphere that is busy and challenging but cooperative and fun.
The RolePrimary purpose:
Provide exemplary customer service to every person who walks into our store, understand customer needs, instill a customer mindset within the store, participate in stocking and merchandising to ensure the store is stocked and ready to serve customers.
- Customer service driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanor, and attitude at all times
- Deliver exemplary customer service
- Greet customers and assist them to locate products as required
- Generate sales by educating, sampling and suggesting products to customers
- Maintain a high level of service and product knowledge by completing training within the required timeline
- Assist customers from store and/or offer car service when appropriate
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure cash handling policies & procedures are adhered to
- Ensure opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)
- Stock shelves and coolers with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned
- Minimum, 1-year experience in a retail environment
- High School Diploma or equivalent
- Pro Serve/Serving It Right Certification*
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation
- Occupational Health and Safety:
Rights and responsibilities, including reporting hazards and using protective equipment as directed - Physical requirements:
Availability to work varied retail schedule, lift up to 50 pounds, stand for extended periods, climb ladders - Workplace hazards:
Robbery risk, slips, trips, burns, and handling materials - Regulatory adherence: OHS, LP, Pro Serve/Serving It Right and other guidelines; health inspections and audits
- Fostering diversity and inclusion: SNDL is an equal opportunity employer
- Pro Serve Certification:
Required for liquor sales; if not currently held, training is encouraged
We invest in our people and provide educational reimbursement for industry-related courses. We promote from within when possible and offer a flexible scheduling environment for personal growth.
AdditionalWe will contact only candidates selected for next steps in the hiring process.
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