Bilingual Technical Trainer

Join to apply for the Bilingual Technical Trainer role at Volkswagen Group Canada Inc.

We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast‑paced, stimulating environment. And did we mention that there are really cool Volkswagen and Audi vehicles all over the place?

We are currently looking for a Bilingual Automotive Technical Trainer at our Corporate Offices in Ajax, ON. This position is hybrid and requires four days in our Ajax office.

Under the leadership of the Manager, Group Academy, this position is primarily responsible for providing technical training to all Volkswagen and Audi dealership service personnel in the application of automotive technologies and processes. This includes theoretical and hands‑on, diagnostic, maintenance and repair procedures and is delivered through a wide range of blended learning options.

Based at our Ajax Corporate Office, this position will be responsible for the day‑to‑day operations and maintenance of the training centre, along with the accurate scheduling and maintenance of classes through the Learning Management System (LMS).

This position is also required in the review, maintenance and development of course content.

• Advocate for the VW and Audi Brands
• Provide technical instruction based on the Service Training curriculum for technicians
• Participate in and plan a continuous three‑month rolling Service Training schedule, including entering schedules in the LMS and closing rosters after every class
• Assist in the review, maintenance and development of curricula, specific courses and technical education methods
• Assist in the determination of core competencies, training needs and development of a training action plan for dealership staff
• Manage the Learning Center day‑to‑day operations and maintain assets such as vehicles, equipment, storage and security procedures

• College Diploma and/or equivalent work experience
• Provincial Technician’s License or Interprovincial License
• Three or more years’ experience in a technical automotive position within an OEM dealership
• Three or more years’ experience in training or teaching
• Oral and written fluency in French and English
• Logical thought process
• Willingness to adapt
• Highly competent facilitation, interpersonal and communication skills
• Self‑motivated, well‑organized, and a continuous student of automotive technology
• Personal computer skills in major office applications (Word, Excel, Access, etc.)
• Team player – able to build and sustain credibility with dealer and internal teams
• Customer focus and process orientation
• Attention to detail and results driven
• Flexibility for up to 25% travel in Canada
• Valid passport
• Positive attitude and proven ability to lead and collaborate as an effective team leader
• Flexibility to work overtime

• Critical thinking
• Dealership Management System
• Risk‑based inspection
• Failure analysis
• Structured working
• Quality assurance (QA)
• Technical inspection
• Condition monitoring
• Observation
• Monitoring
• Maintenance testing
• Maintenance skills
• Training program design
• Integrative thinking
• Problem solving

• A flexible and collaborative team dynamic
• Opportunities for development
• Opportunities to participate in exciting company events that give back to the community
• Competitive employer‑paid benefits, pension and overall compensation package
• And much more

Please note that we appreciate the interest of all candidates; however, only those under consideration will be contacted.

Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal or local laws.

Volkswagen Group Canada Inc. is committed to providing accommodations for people with disabilities during the application process. If you require an accommodation because of a disability, we will work with you to determine what reasonable accommodation may be available to meet your needs, whether you are an applicant or an employee. Applicants should make their needs known in advance. If selected for an interview and an accommodation is needed, you are encouraged to advise the recruiter who will consult with you to determine an appropriate and reasonable accommodation.