Claims Representative III - Accident

Join to apply for the Claims Representative III - Accident Benefits role at Intact.

This position involves handling basic claims related to accident benefits. The role can be based in any of the following Ontario locations:
Ajax, London, Mississauga, Ottawa, Richmond Hill, or Toronto (700 University Ave).

• Analyze insurance policy wording to determine coverage and entitlements.
• Communicate effectively with customers, claimants, lawyers, and insurers to settle claims.
• Conduct investigations and gather additional information such as medical or employment history.
• Collect reports and statements to determine liability and coverage.
• Document cases clearly and ensure compliance with legislative requirements.
• Assist junior staff and escalate complex issues to senior staff or management.

• University degree or relevant training and experience.
• At least 3 years of experience as an Accident Benefits claims Adjuster.
• Effective communication and negotiation skills.
• Strong analytical and decision-making skills.
• Knowledge of provincial auto insurance legislation.
• Pursuing CIP designation is an asset.

• Hybrid work model combining remote and in-office work.
• Performance-based financial rewards.
• Employee share purchase plan with 50% company match.
• Extensive benefits including virtual healthcare, pension, flexible work, and additional leave options.
• Wellness programs and resources supporting physical and mental health.
• Learning and development opportunities, employee networks, and community engagement programs.

We are committed to diversity and inclusion, encouraging applications from equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and the 2

SLGBTQI+ community. We also acknowledge the land's history and promote accessibility through workplace accommodations.

For internal applicants, please apply via the Internal Career Site.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job functions:
  
  Management, Finance, Customer Service
• Industries:
  Insurance, Financial Services, Software Development