Operations Director​/Head of Operations

We are seeking a strategic and results-oriented Operations Director / Head of Operations to oversee business operations, improve organizational efficiency, and ensure that operational activities align with overall business objectives. The successful candidate will play a key role in developing operational strategies, optimizing internal processes, and coordinating resources to support sustainable business growth.

Key responsibilities include overseeing daily business operations, establishing operational policies and procedures, monitoring performance, and identifying opportunities to improve productivity and service delivery. The role also involves reviewing workflows, managing operational budgets, allocating resources, and ensuring that departments work effectively toward shared objectives.

The candidate will collaborate with senior leadership and department heads to translate business strategies into practical operational plans. Responsibilities may include setting performance targets, evaluating key performance indicators (KPIs), managing operational risks, coordinating cross-functional initiatives, and addressing challenges that affect business performance.

The position may also involve leading operational teams, supporting organizational development, managing supplier and stakeholder relationships, and implementing process improvements. The ideal candidate should combine strong leadership abilities with commercial awareness, sound decision-making, and a practical understanding of business operations.

We are seeking a strategic and results-oriented Operations Director / Head of Operations to oversee business operations, improve organizational efficiency, and ensure that operational activities align with overall business objectives. The successful candidate will play a key role in developing operational strategies, optimizing internal processes, and coordinating resources to support sustainable business growth.

Key responsibilities include overseeing daily business operations, establishing operational policies and procedures, monitoring performance, and identifying opportunities to improve productivity and service delivery. The role also involves reviewing workflows, managing operational budgets, allocating resources, and ensuring that departments work effectively toward shared objectives.

The candidate will collaborate with senior leadership and department heads to translate business strategies into practical operational plans. Responsibilities may include setting performance targets, evaluating key performance indicators (KPIs), managing operational risks, coordinating cross-functional initiatives, and addressing challenges that affect business performance.

The position may also involve leading operational teams, supporting organizational development, managing supplier and stakeholder relationships, and implementing process improvements. The ideal candidate should combine strong leadership abilities with commercial awareness, sound decision-making, and a practical understanding of business operations.

• A degree or equivalent qualification in Business Administration, Operations Management, Management, or a related discipline is preferred.
• Strong understanding of business operations, organizational management, and operational planning.
• Ability to develop and implement operational strategies, policies, and performance improvement initiatives.
• Good knowledge of budgeting, resource allocation, cost control, and operational performance management.
• Familiarity with KPIs, business reporting, workflow analysis, and process optimization.
• Strong leadership and team management skills, with the ability to coordinate multiple departments.
• Excellent strategic thinking, analytical, and problem-solving abilities.
• Ability to identify operational risks, evaluate business challenges, and implement practical solutions.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to manage projects, coordinate cross-functional activities, and monitor implementation progress.
• Familiarity with business management systems, enterprise software, and operational reporting tools.
• A proactive and commercially minded approach, with the focus on efficiency, accountability, and continuous improvement.
• Ability to make informed decisions while balancing business priorities, operational requirements, and organizational goals.