Call center operator

nationalities Call Center Operator

Our company is currently seeking a Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving customer inquiries and complaints in a timely manner.

Responsibilities:
- Answering incoming calls and transferring them to the appropriate department or individual
- Making outbound calls to follow up on customer inquiries or complaints
- Providing accurate information to customers regarding products, services, and company policies
- Handling customer complaints and resolving them in a professional manner
- Updating customer records with relevant information
- Maintaining a positive attitude and delivering excellent customer service at all times

Requirements:
- Fluency in English (additional languages are a plus)
- Excellent communication skills, both verbal and written
- Previous experience in a call center or customer service role is preferred
- Strong problem-solving skills and ability to handle difficult situations with patience and professionalism
- Ability to work full-time shifts, including weekends if required
- Willingness to work with different nationalities and cultural backgrounds

Benefits:
- Competitive salary package
- Accommodation provided by the company
- Opportunities for growth within the company

We welcome applications from all nationalities who meet the above requirements. If you have a passion for providing exceptional customer service and are looking for a full-time job with accommodation in Ajman, UAE, then we would love to hear from you. Apply now!

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