Furniture Sales

Experience: 2–4 Years

Looking for a sales-driven professional with experience in the furniture industry and a strong understanding of digital customer engagement and online sales!

We are hiring a Furniture Sales Executive – Digital to manage online customer inquiries, recommend suitable furniture products, drive sales conversions, and ensure an excellent customer experience across digital channels.

Key Responsibilities:

• Handle customer inquiries through live chat, Whats App, email, and phone calls.
• Convert digital inquiries and leads into confirmed sales through effective follow-ups.
• Provide information on product specifications, pricing, availability, promotions, and delivery.
• Identify upselling and cross-selling opportunities.
• Handle customer concerns and ensure timely resolution of queries.
• Maintain customer records, sales leads, and follow-ups using CRM software.
• Coordinate with internal teams for order processing and delivery updates.
• Work towards achieving monthly sales targets and KPIs.

Qualifications &

Experience:

• 2–4 years of experience in furniture sales, digital sales, or online customer sales.
• Mandatory experience in the furniture industry.
• Must be currently based in the UAE.
• Experience handling customer interactions through chat, email, Whats App, and phone calls.
• Hands-on experience with CRM software.
• Good working knowledge of MS Office, particularly Excel.
• Excellent communication, negotiation, and customer-handling skills.
• Good command of English;
  Arabic will be an added advantage.

Ideal Candidate:

• Strong understanding of furniture products and retail sales.
• Customer-focused with a target-oriented approach.
• Skilled in digital customer engagement and sales conversion.
• Proactive in lead management, follow-ups, and closing sales.