Food Beverage Order Taker

Responsibilities

• To maintain a clean and safe work environment
• To inform guests about all other hotel services and promotions upon request
• To maintain good working relationships with all fellow colleagues
• Keep up-to-date knowledge of the menu beverage list and wine list.
• Maintain the telephone etiquette at all times.
• Take guest orders accurately and honor all special requests.
• Process pre-ordered Meals.
• Up sell orders
• Give appropriate preparation and delivery times.
• Enter guest orders in Micros POS
• Communicate all incoming orders to servers properly.
• Keep track of all incoming and outgoing orders on floor sheets.
• Maintain an accurate balance of your bank.
• Close checks accordingly upon return of servers
• Do courtesy call backs
• Process Amenities
• Handling guest inquiries and complaints.
• Inform RC staff of guest check outs
• Assist RC with checks
• Run Shift end Micros reports
• Pay out Tips and Gratuities
• Drop cash payments
• Assist with tray and table set ups if necessary
• Assist with side work if necessary

• Excellent communication and organizational skills (Fluent in English)
• Must be responsible & reliable
• Work well under pressure in a fast paced environment
• Must be able to work well in a team environment
• Previous F&B experience an asset but not required
• Previous Micros experience an asset but not required (training provided)

Remote Work:
No

Employment Type:

Fulltime

Key

Skills:

Bidding,Arabic Speaking,Fund Management,ERP,Airlines,Corrosion

Experience:

years

Vacancy: 1