Region Secretary​/Receptionist

Position: Region Secretary / Receptionist

ACME is a leading developer of an integrated human resources, recruiting, benefits and payroll system offering the highest level of leveraged technologies,and world-class client support services. Our mission is to provide the most advanced employee-centric HRMS/Payroll solution in the industry.

Region Secretary / Receptionist

Location:

Region 4 Address:
Latham, NY Company:
Civil Service Employees Association, Inc. Organization:
Region 4

Requisition :
Job Type:
Full-Time Discipline:
United Union Employees of New York Posting Date:
10/01/2026

STARTING AT: $43,733, PURSUANT TO THE RULES OF THE COLLECTIVE BARGAINING AGREEMENT

JOB SUMMARY:

The Secretary/Receptionist assigned to a CSEA Regional Office reports to the Office Manage rand is the initial contact for all telephone inquiries and visitors to the Regional Office.

Incumbents perform a variety of secretarial support duties.

ESSENTIAL FUNCTIONS:

Controls entrance to the Region’s main entrance, screens visitors and admits them through an electronically controlled door. Requests visitors to sign a visitors’ log and determines their business. Notifies appropriate staff that a visitor has arrived. Discusses the interests of “walk-ins” and personally assists them or calls the appropriate staff member to assist them.

Operates a telephone switchboard and answers telephone calls to the Region’s main telephone number. Refers questions to appropriate staff or personally provides information about CSEA programs and services. Answers callers’ general questions or
connects them to the appropriate staff member. Sends booklets and brochures tomembers.

Processes the Region’s mail. Opens envelopes, date stamps documents and distributes mail to staff. Determines who should receive mail that is not addressed toa specific staff member.

Provides secretarial support to Region’s staff members. Proofreads correspondence and memoranda, checks clarity, spelling, punctuation grammar and capitalization andtypes the documents. Discusses questions and suggestions staff members.

May perform a variety of related duties: maintains file systems, accepts members’calls to register for workshops and training programs and enters pertinentinformation into a database, organizes and maintains booklet and brochure display racks, accepts reservations for use of meeting rooms and maintains a master schedule, inventories and orders office and break room supplies.

Refers questions to appropriate staff or personally provides information about CSEAprograms and services.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or equivalency, good telephone manner, ability to type 30 words per
minute, good grammar and spelling skills. Familiar with Microsoft suite of office software.

Must successfully complete tests administered by the Human Resources Department.

Note:Advancement to Grade 7 upon two years of satisfactory performance as a Grade 6

Secretary/Receptionist as determined by the department head.