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Onsite Tier 1 Help Desk Technician

Job in Albany, Albany County, New York, 12201, USA
Listing for: GovHRUSA
Full Time position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 68000 - 97000 USD Yearly USD 68000.00 97000.00 YEAR

Job Description & How to Apply Below

MGT Impact Solutions seeks an Onsite Tier 1 Help Desk Technician for a full-time, 40-hour-per-week onsite role in Albany, NY. This SOW staff-augmentation engagement provides frontline IT support and teamwork with senior staff to maintain operations in a public transportation environment.

The candidate will handle desktop/hardware issues, account management in Active Directory, and basic network connectivity tasks while delivering strong customer service and documentation.

We would love to welcome a new Onsite Tier 1 Help Desk Technician – Albany to our team in City of Albany, NY, United States.

The position is based in City of Albany, NY, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 68.000 - 97.000.

We aim to respond to suitable candidates as soon as possible.

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