Regional IT Support Lead — AI-Driven Helpdesk Leader
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Ascend is seeking a Regional IT Support Lead to serve as a senior, hands-on member of its regional service desk and the primary IT relationship owner for each Partner Firm in the region. You will spend about 80% of your time solving tickets alongside L2 technicians, while supervising queue health and coaching the team to high performance.
The Lead will identify gaps, coordinate with L3/L4 teams, and ensure issues are addressed proactively, strengthening trust with partner firms and executive
We have an opening for a Regional IT Support Lead — AI-Driven Helpdesk Leader in OR, United States within Sales, IT & Technology.
For the Regional IT Support Lead — AI-Driven Helpdesk Leader position at Ascend Partner Services, we are reviewing applications now.
Step into the Regional IT Support Lead — AI-Driven Helpdesk Leader role at Ascend Partner Services in OR, United States and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).