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Help Desk Analyst II: Day-Shift Tech Support

Listing for: Willis Knighton Health
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

WK Medical Center in Shreveport, LA is seeking a Help Desk Analyst II to provide first-level hardware and software support, including password resets, via phone, email, or self-service tickets.

The role emphasizes Five-Star customer service, prompt issue acknowledgment, and escalation when needed. Candidates should be customer-focused, proactive, and capable of documenting resolutions in the ticketing system.

We invite applications for the Help Desk Analyst II:
Day-Shift Tech Support position located in LA, United States.

We are looking to fill the Help Desk Analyst II:
Day-Shift Tech Support position at Willis Knighton Health in LA, United States.

The Help Desk Analyst II:
Day-Shift Tech Support role at Willis Knighton Health is now open for applications in LA, United States.

Join us at Willis Knighton Health as our next Help Desk Analyst II:
Day-Shift Tech Support in LA, United States.

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