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Tier II Help Desk Technician — Windows, AD & M365

Listing for: NorthBridge Sentinel
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR

Job Description & How to Apply Below

North Bridge Sentinel in Northern Virginia is seeking a Contract On-Site help desk analyst to provide Tier 1/2 support via phone, email, and chat. The role covers hardware, software, networking, and account access troubleshooting, with image and deploy laptop duties.

The ideal candidate has 2+ years of help desk experience, strong AD and M365 knowledge, and a CompTIA A+ or equivalent certification. On-site work and SLA-driven environment are expected.

The following opportunity is for a Tier II Help Desk Technician — Windows, AD & M365 with North Bridge Sentinel.

The Tier II Help Desk Technician — Windows, AD & M365 role at North Bridge Sentinel is now open for applications in VA, United States.

Join us at North Bridge Sentinel as our next Tier II Help Desk Technician — Windows, AD & M365 in VA, United States.

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