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Tier 2 Help Desk Technician - Elevate IT Support

Listing for: Solvere One
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR

Job Description & How to Apply Below

Solvere One is seeking a Help Desk Technician Tier 2 at our Dulles, Virginia headquarters. The role focuses on resolving Tier 2 incidents, interacting with clients daily, and escalating to Tier 3 as needed.

Strong communication and documentation skills are required to maintain high service levels in a fast-paced MSP environment. The candidate will support Windows and macOS desktops, Office 365, Google Workspace, and mobile devices, while collaborating with the Service Delivery Manager to ensure

This opportunity is for the Tier 2 Help Desk Technician
- Elevate IT Support role at Solvere One.

Our organisation is growing, and we are hiring a Tier 2 Help Desk Technician
- Elevate IT Support in VA, United States.

This position is for the Tier 2 Help Desk Technician
- Elevate IT Support role at Solvere One.

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