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Call Center Supervisor - Elevate Member Experience

Job in Allen, Collin County, Texas, 75002, USA
Listing for: SmithRx
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 56000 - 70000 USD Yearly USD 56000.00 70000.00 YEAR

Job Description & How to Apply Below

Smith Rx is seeking a motivated supervisor to manage a team of call center agents and drive daily performance. You will coach and mentor the team, answer questions, and handle escalations while delivering outstanding member experiences.

Ideal candidates have 5+ years in call center roles, 2+ years of leadership, and strong problem-solving and communication skills, with bilingual Spanish being a plus in a fast-paced startup environment.

We would love to welcome a new Call Center Supervisor
- Elevate Member Experience to our organisation in Allen, TX, United States.

The Call Center Supervisor
- Elevate Member Experience role at Smith Rx is now open for applications in Allen, TX, United States.

Join us at Smith Rx as our next Call Center Supervisor
- Elevate Member Experience in Allen, TX, United States.

We are currently recruiting a Call Center Supervisor
- Elevate Member Experience for our team in Allen, TX, United States.

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