Permit Technician

Hiring Range:$17.8836 - $21.9082 Hourly

Full Range:$17.8836 - $25.9327 Hourly

This posting may close at any time once a sufficient number of applications have been received.

Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.”

At the City of Allen, our employees bring the PRIDE values to life:

• People First
  – Prioritizing others
• Respect – Treating everyone with courtesy and dignity
• Integrity – Serving with honesty and trust
• Deliver – Following through and exceeding expectations
• Excel
  – Driving innovation and continuous improvement

We do Work that MATTERS!Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen .
The purpose of this position is to ensure building compliance with safety codes and standards by conducting permit reviews. This is accomplished by: accepting permit applications; processing Certificates of Occupancy, residential and commercial permits; tracking information on permits; accepting fees; and responding to requests for information from City staff and the public. This position does not provide direction to other employees.

The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Conducts permit review activities which includes accepting and processing permit applications, checking for completeness and compliance with applicable State and Local requirements, verifying professional and contractor licensing and calculating and collecting appropriate fees.
• Provides technical support associated with permitting activities by: responding to inquiries on development processes, codes, ordinances and permit review status; scheduling, tracking and entering inspections/permits into databases; and generating and processing daily, monthly and weekly reports.
• Tracks projects from initial application through the final issuance of Certificate of Occupancy.
• Performs financial activities by collecting permit, development, registration and other fees; receipting and recording payments; balancing cash drawers and preparing bank deposits.
• Researches building code questions and issues for contractors, developers, division staff and the public.
• Researches, maintains and updates revisions to codes and ordinances and provides notifications of revisions to interested parties.
• Maintains, updates and reviews permit software databases and provides technical assistance and training to staff on the use of software and databases.
• Provides customer service to the general public, developers, contractors and internal staff.

Education and Experience

Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining:

• High school diploma or equivalent with two (2) years of office support and customer service experience

Certifications and Other Requirements

Ability to Obtain International Code Council (ICC) Permit Technician Certification within one year of hire.

Conditions of Employment

• Safe driving record and Valid Texas Driver’s License
• Clear criminal background check and pre-employment drug screen

Knowledge of

• City rules, regulations, policies,…