Inside Sales Representative

Description

Build Relationships. Deliver Solutions. Drive Success.

At Swagelok North Texas, our customers count on us for quality products, knowledgeable support, and people who follow through. As an Inside Sales Representative
, you’ll be an important part of that experience, helping customers find answers, prepare for their next project, and get the products they need.

We’re looking for someone who enjoys working with people, pays attention to the details, and takes ownership from the first question through the completed order. You’ll work closely with customers and teammates while developing your knowledge of Swagelok products and fluid system solutions. If you bring curiosity, initiative, and pride in your work, we’ll help you build the expertise to succeed.

What

You’ll Do

• Support customers by phone and email with product questions, quotes, orders, availability, and delivery updates.
• Prepare accurate quotes and process orders with careful attention to product details, pricing, and customer requirements.
• Build trusted relationships through responsive communication and consistent follow-through.
• Coordinate with Sales, Supply Chain, Accounting, and Shipping & Receiving to resolve issues and keep orders moving.
• Maintain accurate customer and order records in company systems.
• Participate in product training and identify ways to improve processes and the customer experience.

What You Bring

• Strong communication, organization, and problem-solving skills.
• Attention to detail and the ability to manage multiple priorities accurately.
• Accountability, initiative, and a willingness to ask questions and learn.
• A collaborative approach and commitment to providing excellent service.
• Proficiency with Microsoft Office and comfort learning new systems.

Experience in customer service, inside sales, sales support, or order management is preferred. Industrial, manufacturing, distribution, or technical experience is a plus.
Prior Swagelok knowledge is helpful, but we provide ongoing product training.

What We Offer

• $50,000-$60,000 annual base salary
  , based on experience and qualifications.
• Quarterly and annual bonus opportunities.
• 100% employer-paid medical premiums for associates and eligible dependents under our current medical plan.
• Dental and vision insurance options.
• Employer-paid life insurance and long-term disability coverage.
• 401(k) with a company match of up to 4%.
• Paid time off and
  10 paid holidays.
• Hybrid work opportunities based on position requirements and business needs.
• Ongoing training, professional development, associate recognition, and team activities.

A Team Built on Service, Quality, and Success

Swagelok North Texas has been the exclusive Swagelok distributor serving North Texas since 1957
. We bring together the personal connection of a small business and the products and technical resources of a globally respected brand. Our culture centers on three pillars:
Relentless Passion for World-Class Service, Relentless Passion for Quality, and Relentless Pursuit of Success. Our core values guide how we get there:
Quality, Respect, Integrity, Customer Focus, Continuous Improvement, and Innovation.