Retail Operations Coordinator; Temporary

Key Responsibilities:

• Regularly communicate with store teams globally on operational processes, procedures, and deliverables to ensure alignment.
• Develop instructional guides, procedure documents, and other content to support store operations across regions.
• Actively collaborate with internal departments, including Learning & Development, Internal Communications, Building & Construction and Visual Merchandising, and participate in interdepartmental meetings to drive project success.
• Partner with international branches and offices to understand regional needs and ensure consistency in procedures and standards.
• Create and deliver written content tailored for store teams to assist in clear and consistent messaging.
• Track and report on daily and weekly KPIs to support data-driven decisions and operational efficiency improvements.
• Support and coordinate internal communications for our Store Refit program and Store openings.

• Communication - Excellent written and verbal communication skills for clear and frequent store communication.
• Technical Skills - Good knowledge of Microsoft Office tools (Word, Excel, PowerPoint).
• Collaboration - Ability to work closely with different departments and international partners.
• Detail Orientation - Strong attention to detail and accuracy.
• Multi-Tasking - Capability to manage multiple projects and deadlines effectively.
• Data Analysis - Ability to analyze and interpret KPIs to inform business decisions.
• Responsibility - High sense of accountability and dedication to quality.
• Proactivity - Energetic, solution-focused approach to identifying and solving operational challenges.

• Customer Experience Focus - A genuine passion for enhancing employee and customer experience across global retail channels.
• Adaptability - Comfortable working in a fast-paced, changing environment.
• Process Improvement - Proactively identifies problems and contributes creative, practical solutions to improve operations.

If you are a motivated, organized professional with a strong focus on detail, communication, and the global retail customer experience, this role offers a unique opportunity to influence and support impactful initiatives across international store operations. Join us in optimizing retail operations and delivering excellence in the customer journey across global markets.