Reception and Reservations Manager at Brathay Trust Brathay Trust

Full Time – 40 hours per week | £30,000 per annum | Ambleside

Join our passionate team at Brathay as our Reception and Reservations Manager.

In this dynamic and rewarding role, you’ll lead our friendly reception team to provide a warm, professional welcome to all guests. You’ll ensure every visitor’s experience is seamless and positive, while also keeping our reception space engaging, organised, and full of energy.
As Reception and Reservations Manager, you’ll play a crucial role in driving our venue sales income, working strategically to maximise bookings and develop new client relationships. You’ll manage external booking platforms, support the full customer journey from enquiry to contract, and collaborate with our wider teams to meet targets and identify new opportunities. This is a fantastic opportunity to combine your people skills and commercial mindset