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EU Customer Operations Lead - Hybrid Impact

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Graduate
Full Time position
Listed on 2026-01-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: EU Customer Operations Lead - Hybrid, Growth & Impact
A leading tech startup in Amsterdam seeks a Customer Support Team Lead to manage the EU-based Customer Operations team. You'll ensure SLA targets are met, maintain ticket quality, and leverage Zendesk for data analysis. The ideal candidate has over 4 years in customer support, including 2 years in a leadership role, and a strong command of Zendesk tools. This position offers a flexible hybrid work environment, innovative tools, and opportunities for growth.
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