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Venue Representative

Job in 1000, Amsterdam, Noord-Holland, Netherlands
Listing for: Poseidon Music Ltd
Full Time position
Listed on 2025-12-31
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 20000 - 40000 EUR Yearly EUR 20000.00 40000.00 YEAR
Job Description & How to Apply Below

Please note:
This role will be officially contracted through Multiplier, our Agent of Record (AOR), as part of our international expansion. While Multiplier will handle the payments, legal and compliance aspects, you will be working directly with the Poseidon team on a day-to-day basis. Poseidon will be your main point of contact for all operational matters, training, support, and performance feedback.

This role is open ONLY to candidates who already hold valid work authorization to work in the country listed in this job posting without the need for visa sponsorship. Due to legal and compliance obligations with our Agent of Record (AOR) partner, we are unable to support new visa applications or sponsor ships at this time.

We are a hands-on, collaborative team, and you’ll be fully integrated into our company culture and daily workflows—Multiplier simply supports us behind the scenes so we can focus on creating a great experience for our team.

All offers for work are subject to local legal requirements, and may be contingent upon successful completion of reference and background checks.

Join the WORLDS® Team – On-Site Event Representative

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part‑time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

About WORLDS® Shows

WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant‑screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

What You’ll Do
  • Event Setup & Breakdown: Set up and take down signage, check‑in tables, and merchandise displays, charge devices.
  • Guest

    Experience:

    Greet and check in guests, answer questions, and ensure a seamless audience experience.
  • Event Oversight: Monitor the event flow and quickly resolve any on‑site issues.
  • Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
Who You Are
  • A strong communicator who can confidently engage with guests and venue staff.
  • Tech‑savvy and comfortable using iPhone apps, including Whats App.
  • Reliable, punctual, and detail‑oriented with excellent judgment.
  • A proactive problem solver who stays calm under pressure.
  • A team player with leadership skills, able to direct on‑site venue staff when necessary.
Schedule & Commitment
  • Evenings/Weekends | 5:00 PM – 9:15 PM
  • Current scheduled dates:
    11/22/2025 Saturday
    12/14/2025 Sunday
    12/22/2025 Monday
    12/30/2025 Tuesday
  • Additional dates will be assigned based on ticket sales and venue scheduling.
Requirements
  • Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
  • Strong verbal communication and interpersonal skills.
  • Ability to take initiative and work independently.
  • Comfortable working in a fast‑paced, high‑energy environment.
  • Reliable transportation to and from the venue.

If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we’d love to hear from you.

More about our values
  • Respect and consideration for other team‑members and our audience.
  • Ethics – while we push the boundaries of the tech, we always act with honesty and integrity.
  • A collaborative outlook and attitude.
  • Ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt.
  • Open, honest communication.
Physical Demands and Work Environment

We are committed to creating an accessible and inclusive workplace. Please inform us if you require reasonable adjustments to perform the role. We are an equal opportunity employer and welcome applications from individuals of all backgrounds and experiences.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.

GDPR Notice

We respect your privacy and will process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU applicants.

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