Project Coordinator

As a Project Coordinator, you will:

• Build and maintain strong collaborative relationships with business stakeholders to ensure high levels of customer satisfaction and effective management of change demand.
• Coordinate and support the delivery of business and IT-related change initiatives in alignment with the Service Excellence strategy.
• Gather, document, and follow through on requirements with stakeholders across business and IT functions.
• Provide input on proposed change initiatives and coordinate recommendations for suitable technical solutions.
• Participate in service and change review meetings to monitor service performance and ensure expectations are met.
• Complete required training and adhere to all change delivery processes and procedures.
• Track, monitor, and report on project progress against agreed plans.
• Participate in post-implementation reviews to evaluate outcomes, ensure business value, and identify improvements for future initiatives.

• 5+ years of experience in service-driven change delivery roles across multi-site environments.
• Fluency and confidence working in Dutch and English.
• Proven experience in building strong stakeholder relationships across multiple locations.
• Practical understanding of delivering strong customer experience in multi-site settings.
• Strong negotiation skills with awareness of organisational politics and cultural sensitivities.
• Basic knowledge of Networking, WAN, and LAN technologies (preferred).
• Understanding of project management principles (preferred).
• Experience in stakeholder management within complex environments (preferred).
• A track record of delivering change initiatives through collaboration and influence (preferred).
• Previous experience as a Project Lead or Change Lead in a multi-site environment (preferred).

• Communicate clearly and confidently across different teams and organisational levels.
• Coordinate multiple tasks, requests, and change activities with accuracy and accountability.
• Analyse requirements and translate them into actionable plans.
• Work collaboratively in a dynamic, multi-site environment.
• Influence stakeholders and drive alignment without formal authority.
• Navigate complex environments with strong political and cultural awareness.

• A role within a transforming IT Solutions environment where you can directly contribute to building a digitally enabled future.
• Opportunities to support impactful change initiatives that directly improve customer experience.
• A collaborative work culture with support for development and training in change delivery processes.
• The chance to be part of an evolving Service Excellence function influencing business and IT alignment.

Recruiter
:
Aswin Dhanvandhar

Phone
:  ;
Extn :141

Email
: aswin.d

Linked In
: