Salesforce Business Applications Analyst

Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive.

With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets—inspiring teams, delighting customers, and elevating businesses.

Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team.

We are seeking a highly skilled Salesforce Business Applications Analyst to join our Business Applications team (Biz Apps) to strengthen Bynder’s commercial business processes on the Salesforce platform. The main focus area will be Lead-to-Order, CPQ, Order-to-Cash. The team also takes care of the integration landscape surrounding Salesforce, collaboratively working with app/tool owners.

You will play both functional and technical roles in this position. In addition to firm technical knowledge, collaboration and coordination are the key to drive projects end-to-end with necessary Change Management. You will work closely with business stakeholders in the organization in order to identify business requirements, define business/technical processes, propose/validate solution design, and facilitate implementation ensuring business efficiency and user adoption.

The Biz Apps team's work is organized into 3 main pillars:

• Own an entire project/initiative, and drive it from end to end. For bigger projects, assist peers in the team on their projects, and vice versa.

• Collaborate extensively with various stakeholders in the organization, including Sales/CS/Marketing/Finance/Legal/Rev Ops; communication, coordination, and facilitation are the key.

• Work with peers in Biz Apps team in order to ensure health and soundness of the Salesforce landscape.

• Manage integrations between Salesforce and other systems, in collaboration with the business owner and system admins. Many tools are connected for Lead-gen, Sales Enablement, Forecasting, Customer Success/Experience, Finance, etc.

• Define adoption approach with Operations teams and Go-to-Market team champions, and coordinate its execution.

• Troubleshoot complex issues and provide timely resolutions.

What You Bring:

• Proficiency in Lead-to-Order, CPQ, and Order-to-Cash processes. Experience on Revenue Cloud Advanced or Vlocity CPQ (Industries CPQ) is a big plus.

• Ability to align multiple stakeholders across departments and define processes. You challenge the status quo and propose improved scalable processes and solutions.

• Solid project facilitation skills to drive cross-department projects among Biz Apps team, Go-to-Market teams, Revenue Operations, Pricing, Finance, Legal, Data Analytics, etc.

• Excellent communication and interpersonal skills for effective stakeholder engagement.

• A collaborative mindset and the ability to work effectively in cross-functional teams.

• Strong business acumen, ability to understand the needs and processes, and excellent analytical skill to translate them into effective technical solutions.

• Strong technical acumen and hands-on experience with Salesforce configuration. Experience on customization (APEX, LWC) and integrations is a…