Business Analyst Investments

Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you! We are looking for a Business Analyst for our Investments platform who wants to take on the challenge to make our platform ready for the next steps. Our Investments platform reaches from our Back-end system Europort to our mobile banking app and everything in between.

At Investments, our mission is to make investing accessible and help our customers grow their wealth. We empower them to become the best investors they can be by offering a compelling value proposition and an outstanding digital experience. For key moments, we provide access to trusted advisors. Investments serves ING’s Retail, Private Banking, and Business Banking customers.

We operate within a complex and highly regulated value chain, marked by strong competition, rapid technological advancements, and ambitious commercial goals.

Our One Investments platform currently supports clients in both the Netherlands and Belgium. As we speak, we are onboarding additional countries and this is just the beginning. Our ambition is to evolve into ING’s global One Investments platform. To achieve this, we must continuously improve our processes to ensure they are scalable and adaptable to each ING entity. Our goal is to deliver seamless and efficient investment solutions that meet diverse customer needs.

Working within the One Investments platform means being part of a dynamic environment with a strong growth ambition. We are currently looking for a Business Analyst who will be responsible for developing, maintaining, and enhancing our Investments platform. This platform powers ING’s investment offerings in the Netherlands and Belgium, including the investment module in the mobile banking app, backend systems, APIs, operational processes, and more.

As a Business Analyst within the One Investments delivery teams, you’ll be working in a complex and fast-paced environment. Whether it’s optimizing ordering journeys, managing transaction processing, or distributing market data for financial instruments, your role will touch on many critical aspects of our platform.

We’re looking for someone who is flexible, proactive, and capable of contributing across multiple work streams within the One Investments platform. Your ability to navigate complexity and collaborate across teams will be key to driving impactful improvements and delivering value to our customers.

• As member of an agile team you will take on the lead for one or multiple projects to improve our platform or procedures.
• You take ownership of certain procedures and feel responsible to run them smoothly and improve them.
• You will engage with stakeholders, gather their input and formulate together with the rest of your team the roadmap.
• You help to reduce our time to market, enrich customer journeys, and drive cost savings.
• You actively manage incidents and questions and feel responsibility for the E2E Investmentschain, operational risk management and organization. Together we can make more impact.

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Furthermore, you have:

• Current residency in the Netherlands;
• Like to do stakeholder management: we service both Belgium and Dutch clients. Dutch language skills are a strong benefit;
• Worked in a complex architectural application landscape. You understand what changes are needed and have the skills to analyze it and create a new solution;
• A passion for investments: you know our products and you are willing to put time and energy in increasing your craftmanship in the field of investments;
• Strong affinity with Business to IT: you will be working at the Back end side of our Investment platform, that means that you need to have an affinity with complex IT landscape crossing multiple Tribes;
• Very data-savvy. Databases are not new to you and it is an absolute pre if you have at least some basic skills with Oracle…