Triage Manager

The Triage Manager plays a central role in turning raw field data into clear technical insight and action. Working within an IoT / LoRaWAN network environment, this role receives information from field engineers, analyses it, and determines what the underlying issues are.

Its a hybrid role combining data analysis, problem-solving and occasional field work, ideal for someone with a technical or engineering background.

• Receive and review detailed data sets from field engineers (site visit results, meter checks, observations, photographs).
• Sort and categorise data into clear actionable categories.
• Analyse results over time to determine if issues have been resolved or are recurring.
• Identify patterns, root causes and emerging trends across devices, locations and projects.
• Prepare concise summaries, dashboards or reports for the Technical Field Manager and wider leadership.
• Join client meetings and site visits to provide technical context. Preparing clear evidence and rationale to support discussions
• Work closely with field engineers to refine data capture processes and improve the quality of information collected.