Quality Assurance; QA Project Specialist

Position: Quality Assurance (QA) Project Specialist
Quality Assurance (QA) Project Specialist

Twinings Andover, England, United Kingdom

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Quality Assurance (QA) Project Specialist

Twinings Andover, England, United Kingdom

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Great people work here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to thrive? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers.

Final date to receive applications: 11 September 2025

Department: Tea Supply Chain

Location: Andover

Description

Great people work here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to thrive? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers.

We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a commitment to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

We are recruiting for a Quality Assurance (QA) Project Specialist who plays a key role in leading QA projects across manufacturing / facilitiy capability, product and packaging development and continuous improvement. You’ll be tasked with ensuring that all quality and food safety standards / requirements engrained within all new manufacturing lines & technologies, and that these work effectively upon commissioning.

We’re looking for an experienced QA professional with demonstrable FMCG manufacturing and project experience. Autonomy, self organisation and initiative combined with a willingness to turn your hand to anything will be key to your success - so If you possess strong self-drive and coordination, great stakeholder engagement, attention to detail and the ability to adapt to shifting business priorities and at times ambiguity – we’d love to hear from you.



Key Responsibilities

You’ll be a key influencer of how we operate, working cross-functionally with several different departments to drive the Q&FS project design and implementation. This is a specialist role which is integral to the QA function and will support the Quality Assurance team in system compliance, investigations, audits, and training, and help drive continuous improvement of one of the World’s most reconisable brands.

• Managing the Q&FS project design and implementation, ensuring that all Q&FS standards and requirements are integrated into all new manufacturing lines and technologies, and work effectively upon commissioning.
• Be the Q&FS workstream lead for Innovation projects, both product and packaging.
• Tracking project timelines and activities to ensure Q&FS requirements are met and escalating risks or delays to the Quality Manager.
• Working cross-functionally with Manufacturing, Technical, Procurement, Commercial, and other key stakeholders, and external suppliers to ensure compliance and quality in design and execution.
• Coordinating quality deliverables during trials and first productions, ensuring documentation and controls are in place.
• Supporting CI activities and applying problem-solving tools (e.g., 5 Whys, Fishbone, DMAIC).
• Helping deliver training and awareness sessions to support new launches and improvements.
• Maintaining project trackers, technical documentation, and quality records related to new developments.
• Providing shop floor quality support within Packing Hall, Blending, and Logistics (interaction and action).
• Investigation and resolving of non-conformances using root cause analysis.
• Reviewing and updating of Q&FS procedures and documentation.
• Training staff on GMP, hygiene, and QMS…