Restaurant Team Member

Job Title:

Restaurant Team Member

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis.

In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.

BT414LL

Hourly paid

Full-time & Part-time available

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhere to restaurant performance standards for crew stations and as per shift manager directions
• Be aware of the goals and targets of the restaurant, contributing towards achieving them
• Maintain operational and kitchen areas to exceed customer cleanliness, comfort & convenience expectations, including restocking of workstations
• Report all work related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions, including wearing Personal Protective Equipment (PPE) when instructed

• Positive team player
• Previous customer service experience within a dynamic, fast‑paced environment
• Excellent communication skills with a strong focus on the customer
• Flexibility to work a range of hours including early mornings, afternoons, evenings and weekends

If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee, we would love for you to get in touch and apply for our Restaurant Team Member opportunity!