Assistant General Manager- AMEX Centurion Lounge - DCA

Position: ASSISTANT GENERAL MANAGER- AMEX Centurion Lounge - DCA
Flik Hospitality Group Position Title

ASSISTANT GENERAL MANAGER- AMEX Centurion Lounge - DCA

Salary

$80,000 - $85,000

Other Forms of Compensation

Comprehensive Benefit Package

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Assistant General Manager - AMEX Centurion Lounge - Ronald Reagan Washington National Airport, DCA

Ready to lead a world‑class hospitality operation?

FLIK, a division of Compass Group USA, is seeking an experienced Assistant General Manager. As the Assistant General Manager of the AMEX Centurion Lounge at the DCA Airport, you will support the General Manager in leading all lounge operations, ensuring an exceptional guest experience while driving operational excellence, financial performance, and team engagement.

This high‑profile leadership role oversees premium food and beverage service, team development, client partnerships, and adherence to AMEX standards.

The ideal candidate is a hands‑on hospitality leader who thrives in fast‑paced environments, inspires high‑performing teams, and is passionate about delivering best‑in‑class service to AMEX premium travelers.

Essential Duties and Responsibilities

• Assist in leading daily AMEX Centurion Lounge operations, ensuring exceptional service, operational excellence, and adherence to approved budgets.
• Support premium food, beverage, and hospitality experiences while maintaining high standards for quality, presentation, cleanliness, and guest satisfaction.
• Recruit, onboard, train, coach, and develop team members while fostering a culture of engagement, accountability, teamwork, and service excellence.
• Provide hands‑on leadership across food and beverage, guest services, staffing, inventory management, and operational compliance.
• Collaborate with leadership, cross‑functional teams, and airport stakeholders to support seamless lounge operations.
• Monitor labor productivity, operational performance, and service standards while identifying opportunities for continuous improvement.
• Build strong relationships with guests, team members, clients, and business partners while serving as a role model for premium hospitality.
• Ensure compliance with company, airport, food safety, sanitation, health, safety, and regulatory requirements.
• Support special projects, lounge initiatives, and additional responsibilities as assigned by the General Manager.

Qualifications

• Flexible schedule and open availability required, including early mornings, evenings, weekends, holidays, and closing shifts.
• A minimum of 3 years of food service and hospitality leadership experience in upscale hospitality environments such as airport lounges, restaurants, hotels, private clubs, bars, corporate dining, or other premium guest‑service operations.
• A minimum of 3 years of experience leading, coaching, and developing teams.
• Strong knowledge of food and beverage operations, food safety, quality standards, presentation, and guest experience.
• Demonstrated financial acumen with experience managing labor, expenses, budgets, inventory, and operational performance.
• Serv Safe Food Manager…