CFR Sales Engineer Virtual

TEXAS VIRTUAL, USA

Full time

R0159002

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

CFR

Sales Engineer

Location:

Texas (Virtual)
Travel:
Up to 50% during peak customer engagement periods

Position Summary

Are you passionate about the Convenience and Fuel Retail (CFR) industry and excited about helping retailers modernize their technology platforms? Do you thrive in customer-facing environments where technical expertise, business acumen, and problem-solving skills directly influence sales success?

The Americas Sales Engineering team is seeking a highly motivated, self-directed CFR Sales Engineer to support the growth of NCR Voyix's next-generation retail solutions, including Voyix POS, Edge, Payments, Loyalty, and related cloud-native retail technologies.

The ideal candidate combines deep CFR industry knowledge with strong technical expertise in modern retail architectures, containerized applications, deployment automation, and enterprise solution design. This individual will work closely with Account Executives, Product Management, Professional Services, Development, and customer technical leadership to drive revenue growth, support strategic opportunities, and help shape the future direction of our solutions.

This role requires a self-starter who enjoys learning new technologies independently, solving complex customer challenges, and serving as a trusted technical advisor throughout the sales lifecycle.

Key Responsibilities Sales & Account Leadership

• Partner with Account Executives to create, manage, and execute account plans focused on strategic growth and customer success.

• Lead technical opportunity pursuits including discovery, solution design, architecture reviews, demonstrations, workshops, and proof-of-concept engagements.

• Establish and maintain relationships with customer IT leaders, architects, operations teams, and executive stakeholders.

• Develop solution roadmaps aligned with customer business objectives and modernization initiatives.

• Influence customer technology strategies through consultative engagement and industry expertise.

• Identify and support upsell and expansion opportunities across NCR Voyix solutions.

Technical Solution Ownership

• Serve as the technical lead for Edge, Voyix POS, Payments, Loyalty, and next-generation retail platform opportunities.

• Design, deploy, configure, and maintain customer demonstrations, labs, proof-of-concept environments, and pilot installations.

• Lead technical discovery sessions to understand customer infrastructure, operational requirements, security policies, and deployment models.

• Create architecture diagrams, deployment plans, integration strategies, and technical solution mappings.

• Collaborate with Professional Services to ensure successful transition from sales to implementation.

Edge & Cloud-Native Platform Expertise

• Develop and maintain deep expertise in NCR Voyix Edge architecture and deployment methodologies.

• Support deployments and troubleshooting of modern retail solutions utilizing:
  Kubernetes Helm Charts Docker Containers Container Registries Linux-based Platforms Cloud and Hybrid Architectures

• Assist customers with deployment planning, application lifecycle management, and infrastructure readiness assessments.

• Troubleshoot application, networking, platform, and deployment-related issues in customer and lab environments.

• Support technical validation efforts and customer acceptance testing activities.

Innovation & Product Influence

• Provide field-based feedback to Product Management and Development teams.

• Influence future product enhancements through customer insights and market intelligence.

• Monitor industry trends, competitor activity, emerging technologies, and retail innovation.

• Serve as a thought leader for modernization initiatives across the CFR market.

Cross-Functional Collaboration

• Coordinate resources across Sales, Product Management, Development, Professional Services, and Customer Success teams.

• Drive alignment across stakeholder groups to support customer objectives and successful opportunity execution.

• Mentor peers and…