Business Analytics Consultant; Senior Associate

Position: Business Analytics Consultant (Senior Associate)
About the Company Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

Job Description Eagle Hill is seeking candidates to fill current and potential data analytics roles for U.S. Customs and Border Protection (CBP) client projects. These projects will provide analytical, strategic, and operational support to enable CBP offices to use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.

Anticipated project work may include data analytics and visualization, performance measurement, process improvement, business intelligence, program and project management, and other Eagle Hill service offerings.

At Eagle Hill, Senior Associates contribute to the development of solutions for our clients and take ownership of specific tasks in support of these efforts. They are expected to develop firsthand knowledge of clients and their business problems and contribute to team discussions, analysis, and solutions that help deliver impact for the clients. Senior Associates may also play an active role in broader account or Eagle Hill initiatives and business development activities.

Specific responsibilities will vary based on project role, but may include:

Using Power BI or similar tools to visualize data for executive-level audiences and decision-making

Enabling the integration and analysis of data from multiple sources

Developing metrics and KPIs for strategic initiatives and developing related reports

Collecting and documenting current and future-state client processes

Supporting the development of practical client solutions by applying analytical thinking, sound judgment, and structured problem-solving

Developing and conducting stakeholder interviews

Developing high quality communications, such as presentations, newsletters, and memos

Drafting documentation for client and internal work products

Supporting other data gathering and analysis to identify gaps and recommendations

Facilitating the client’s task management processes

Required Qualifications Bachelor’s Degree Minimum of 4 years of professional experience, including at least 2 years performing project-based work with demonstrated ownership of work streams and/or deliverables in support of client solutions

Minimum of two years of experience with Power BI or similar visualization tools

Demonstrated ability to independently own and advance work streams or major deliverables by exercising sound judgment, managing priorities, anticipating risks, and contributing to practical, solution-oriented outcomes

Strong client-service focus demonstrated through active listening, careful observation, well-considered questions, anticipation of needs, and work aligned with client priorities

Strong communication judgment in assessing audience needs, determining the appropriate context and level of detail, and articulating thoughts in an organized, relevant, and easy-to-follow manner

Strong attention to detail

Experience managing time and meeting deadlines across multiple and competing priorities, including the ability to stay organized, adjust to changing needs, and keep work moving without sacrificing quality

Demonstrated…