Operations Manager

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• Oversee all operational and transport planning functions.
• Lead, coach, and develop planning teams.
• Drive change initiatives and support project delivery.
• Develop and implement transport strategies to optimise vehicle use and reduce costs.
• Support commercial and fleet teams with capacity planning.
• Assist customer service teams with inquiries and updates.
• Maintain strong relationships with customers and service providers.
• Coordinate with warehousing for timely deliveries.
• Ensure accurate data entry in Traffic Management System (TMS).
• Conduct daily driver briefings and monitor POD status.
• Plan efficient shipping routes and monitor vehicle movements.
• Track vehicle revenue and report maintenance issues.
• Ensure compliance with health, safety, legal, and environmental standards.
• Collaborate with HR on recruitment, training, and disciplinary matters.
• Participate in management meetings and prepare performance reports.

• Proven experience in senior logistics, transport, or operations management.
• Expertise in transport planning and depot management.
• Strong leadership, communication, and organisational skills.
• Commercial awareness and customer-focused mindset.
• Problem-solving ability in high-pressure environments.
• Geographic knowledge of UK and Ireland.
• Proficiency in Microsoft Excel and TMS.
• Full UK Driving Licence.

• Minimum 3-5 years of experience within the freight or logistics industry.
• Strong understanding of global freight forwarding processes and supply chain operations.
• Proven track record of achieving sales targets and managing key accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite.
• Analytical and problem solving.
• Experience in international logistics and trade compliance.