Mission Application Administrator; Journeyman

Job Title:

Mission Application Administrator (Journeyman)
Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Journeyman Mission Application Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Provide technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and cloud-hosted applications

Manage, operate, and maintain core infrastructure services including Data Center Management, Infrastructure Support, and cloud-based platforms

Manage application user management activities to provide and maintain user access, implementing Role-Based Access Control (RBAC) as appropriate for security and compliance

Monitor infrastructure system availability, coordinating with DT ENMOC to proactively identify, track, and resolve issues impacting CA users and mission-critical applications

Develop and enhance technical or functional workarounds and triage steps that aid Service Desk Technicians in rapidly resolving recurring issues and reducing resolution time Coordinate, configure, and switch production applications between primary and standby or Disaster Recovery (DR) instances to ensure business continuity

Manage, monitor, install, remove, obtain, and renew application certifications and digital certificates as required for secure application operations

Maintain and update passwords per DT/EA/CST requirements, automating password management through Department-approved tools and security protocols

Perform application health checks, log reviews, and performance monitoring to identify potential issues before they impact users

Apply technical expertise to resolve complex application administration challenges with latitude in developing innovative methodologies and presenting solutions to operational problems

Qualifications:

Required –Bachelor's degree + 4 years of experience in related fields, such as application administration, systems administration, IT operations, application support, or infrastructure management; equivalencies considered.

Active Secret Clearance Proven experience with application administration, user access management, and Role-Based Access Control (RBAC) implementation

Demonstrated knowledge of web applications, client-server architectures, cloud-hosted applications, and data center operations

Strong understanding of infrastructure monitoring, certificate management, and password management automation

Excellent troubleshooting and coordination skills with ability to work with distributed teams and resolve issues impacting enterprise users

Desired –Prior experience supporting federal agencies, especially the Department of State

Experience with disaster recovery procedures, application failover processes, and business continuity operations

Knowledge of ITIL frameworks, IT Service Management best practices, and integration with service desk operations

Professional certifications such as ITIL Foundation, CompTIA Server+, Microsoft Certified:
Azure Administrator, or AWS Certified Sys Ops Administrator-What You Can…