Strategic Account Coordinator, Distribution

• Full-time
• Compensation: USD 50,000 - USD 60,000 - yearly

Zwiesel Fortessa Americas LLC previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top food service professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

The Strategic Account Coordinator, Distribution will support the sales efforts in all Distribution segments including National Distributors, Online Distributors and Regional Distributors. These efforts include but are not limited to:
Quoting utilizing our 3rd party platform Auto Quotes, Customer Item Set Up Templates, Sales Admin email inbox management, sample coordination, and catalog distribution. Assist with Salesforce process compliance for the Distribution Team.

In addition, as a key member of the Professional Sales Team, the position will also be called upon to work effectively with important internal roles/functions such as Customer Solutions, Strategic Account Team, Distribution Team, Operations, Supply Chain, Accounting, etc. This role also contributes to maintaining data integrity, generating insights from sales data, and helping leadership identify trends and opportunities within key accounts.

Finally, the position supports the Strategic Account Team and Sales Leadership Team, as needed. In such a capacity, there will be times when the position will also help facilitate sales to new and existing customers.

• Facilitate the sales process by supporting our Field Sales Team when they have specific distribution needs.
  • Working directly with Field Sellers in a support capacity.
  • Working closely with Sales Leadership as well as the Strategic Account Team.
• Support Senior Level Sales Management team in Key Account Interactions
• Work with Strategic Team Leadership to help foster an environment of ongoing learning.
• Actively participates in meetings and day-to-day communication with Field Sales Team and customers.
• Track and manage leads and opportunities of Key Accounts, including all new build and renovation pipelines.
• Assists with industry and market research to help sales management in identifying, analyzing and establishing ROI potential for new and existing customers and channels.
• Assist in preparing recurring and ad hoc reports for leadership to support decision‑making
• Be able to interact with all disciplines of the organization (Sales, Operations, Supply Chain, IT, Marketing, etc.).
• Utilize / Champion project management tools to track and manage sales leads and opportunities.
• Help coordinate sales functions (planning, addressing questions from Field Sellers, follow‑up, execution, etc.).
• Partner with the Strategic Account team to coordinate trade shows, sponsor ships, vendor showcases and other company events.
• Help track sales performance and opportunities using systems such as Net Suite, Salesforce and Auto Quotes including basic reporting and dashboard support.
• Help manage information to inside sales team and Field Sales Team.
• Enforcement of data integrity and process flow.
• Establish and…