Program Manager Non Tech

Position: Program Manager Non Tech 5
Program Manager Non Tech

Our client, a technology organization focused on customer experience and digital growth, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the eCommerce and customer experience operations supporting cross-functional teams.

Location:

Remote (Pacific or Mountain Time required for end‑of‑day coverage)

Pay Range: $73/hr to $78/hr on W2

What’s the Job?

Manage the weekly web and analytics intake process across approximately three to four teams, ensuring requests and required inputs are entered into the tracker by established deadlines.

Support prioritization by coordinating meetings where requests are reviewed and elevated, then manage follow‑up and post‑meeting communications to keep decisions moving.

Plan and organize the weekly team meeting and Rhythm of Business (ROB), maintaining governance and operational cadence for the team leader.

Develop and maintain frameworks for web project tracking, including standardized launch communications, launch templates, meeting‑note templates, and other recurring team materials.

Help automate recurring team processes using tools such as Cowork and Scout to improve consistency in team communications and presentations.

What’s Needed?

10+ years of experience in program management, business operations, or team operations (ideally supporting a marketing, eCommerce, or product organization).

Proven experience running a rhythm of business for a leader and a team of 8–15+ people.

Strong intake and prioritization management across multiple stakeholders with hard deadlines, including the ability to operate effectively when details may shift.

Expert Microsoft 365 skills, including PowerPoint (leadership‑quality decks), Excel (trackers), Word, Outlook, Teams, SharePoint/Lists, Loop, and Planner.

Strong written communication skills, with the ability to produce concise agendas, recaps, and action items for senior audiences; ability to work Pacific Time business hours.

What’s in it for me?

Opportunity to be the operational backbone that helps teams focus on growth strategy and measurable customer outcomes.

Chance to drive clarity through trackers, templates, frameworks, and governance that reduce friction across recurring processes.

Motivating environment where you can learn new tools and apply AI/automation to streamline routine work.

Work that directly supports acquisition, customer health, upsell, and retention across Microsoft 365, Copilot, and Security eCommerce channels.

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About Manpower Group

Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.