Senior DevOps Engineer

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

On a busy giving day, ten minutes of downtime can cost around $500k - we need the engineer who makes sure it doesn't happen.

• Own one of our core platform areas end-to-end: observability (Victoria Metrics, Grafana, Graylog / Victoria Logs, fluent bit, exporters, alerting) or CI/CD (Jenkins scripted pipelines, Harbor, Nexus, build agents) - you drive its architecture, reliability, and roadmap.
• Drive technical initiatives end-to-end: gather requirements, write the design doc, decompose into tasks, implement, deliver to production, and own the operational health afterwards.
• Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps.
• Design for reliability and scale: evolve the architecture of our platforms - topology, integration points, scaling approach, and reliability model.
• Support developers: deploy and monitor applications on both on-premise servers and Kubernetes (Helm), troubleshoot builds and deploys, help teams with metrics, alerts, and logs; participate in chat duty in developer support channels.
• Automate away toil: repetitive operations, provisioning, and maintenance should be codified, not performed by hand.
• Investigate production incidents as the senior escalation point for your area: drive resolution, lead post-mortems, implement systemic fixes. Participate in on-call rotations and raise the bar for how on-call works.
• Mentor less experienced engineers through design discussions, reviews, and pairing; catch debt-inducing shortcuts at the review stage.
• Use AI in all aspects of day-to-day work: researching, troubleshooting, developing.

• 6+ years as a Dev Ops Engineer / SRE (or very close responsibilities).
• Track record of owning technical initiatives end-to-end - from requirements and technical design through production delivery. You can showcase initiatives that were yours, not just tasks you completed.
• Confident Linux skills (we use Ubuntu).
• Working knowledge of the Prometheus stack: metric types, exporters, and how alerting works - enough to navigate and extend an existing setup.
• Hands-on experience with CI/CD: pipeline design, build orchestration, artifact delivery.
• Containers:
  Docker, image building, registries.
• Ansible.
• Git.
• Experience with Bash or Python scripting for automation and observability (writing exporters, eliminating routine work).
• Production/on-call experience: diagnosing incidents, restoring service, leading post-mortems.
• Experience mentoring less experienced engineers.
• Ownership and attention to detail. Downtime is expensive: during busy events 10 minutes of downtime can cost us around $500k.
• Languages:
  
  Fluent Russian (required, as you’ll be…