Human Resources Operations Project Specialist

Position: Human Resources Operations Project Specialist I

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at

SUMMARY

Responsible for independently planning, coordinating, and executing assigned HR Operations projects, including recurring operational initiatives and projects supporting broader departmental objectives. Manages assigned projects from initiation through completion, exercising judgment in developing work plans, prioritizing competing demands, evaluating nonroutine risks, and recommending or implementing solutions within established parameters. Partners with HR leadership on larger, more complex initiatives, independently managing defined work streams and deliverables while seeking guidance on strategic decisions or matters outside delegated authority.

Analyzes project outcomes, operational data, and stakeholder feedback to recommend improvements to HR service delivery and project processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Independently plans and executes assigned recurring and smaller-scale HR Operations projects, establishing project plans, timelines, milestones, and deliverables within agreed-upon objectives.
• Manages day-to-day execution of assigned projects and work streams, independently prioritizing activities, coordinating dependencies, and adjusting plans within established parameters to meet deliverables.
• Collaborates with project leads, HR colleagues, subject matter experts, and business partners to evaluate requirements, reconcile competing needs, and recommend practical approaches for assigned projects or work streams.
• Assesses project milestones, dependencies, risks, issues, resources, and budget information; develops mitigation recommendations, resolves nonroutine issues within delegated authority, and escalates matters requiring leadership decisions.
• Selects and applies established project management tools and methods to organize workflows, monitor progress, and communicate actionable status updates to stakeholders.
• Coordinates HR-related Requests for Proposals (RFPs), evaluating stakeholder requirements, identifying information gaps, and recommending approaches to support timely, accurate responses aligned with organizational standards.
• Coordinates change management and communication activities for assigned initiatives, assessing stakeholder needs, recommending communication approaches, and following through on implementation actions.
• Analyzes project metrics, HR operational data, and stakeholder feedback to assess outcomes, identify nonroutine issues, and develop recommendations for operational improvements.
• Conducts post-project reviews for assigned projects, evaluates results against objectives, and recommends improvements to project processes and HR service delivery.
• Evaluates emerging project issues and risks, determines corrective actions within established authority, and presents options and recommendations to project leads or HR leadership when decisions exceed that authority.
• Facilitates cross-functional collaboration to evaluate operational workflows, recommend process and procedure improvements, and develop or update standard operating procedures (SOPs).
• Coordinates assigned budget-tracking activities, employee engagement initiatives, and HR vendor approval workflows; identifies exceptions and recommends follow‑up actions within established procedures.
• Evaluates opportunities to improve HR operational processes, develops practical recommendations, and implements approved changes within assigned areas of responsibility.
• Compiles and analyzes quarterly HR reports and supporting data for Board of Directors review, identifying trends, discrepancies, and items requiring leadership attention.

QUALIFICATIONS EDUCATION/EXPERIENCE

• Associate's degree or equivalent combination of education and experience
• Two (2) or more years' experience supporting projects that affect…